Quality Management Products - QWB Pro Version 4.0

Promote business excellence with Quality Workbench Version 2

Features

Out of the box usability
Familiar Windows look and feel
Works with your existing applications
Histories and audit trails created automatically
Easy to follow manuals on CD
User installable - try before you buy
Web browser access to your document database with WebViewer
Hyperlink documents for your Intranet
Secure document storage
Receive and perform tasks through e-mail
Licensing based on concurrent use, not per computer
True client/server and WAN capability

Quality Workbench is the most effective low cost standards and process management software solution available.

Quality Workbench is an exciting new product distributed by Quality Management Products. Based on the same rock solid architecture as the company’s leading Workbench Professional enterprise software suite, it offers the smaller organisation or department a no compromise solution to Quality / ISO 9000, Health & Safety, Environmental / ISO 14001, Compliance or Document Management.

Quality Workbench is perfect for managing any business process that involves compliance to a standard. It can be used by organisations in virtually all economic sectors to:

secure compliance with statutory regulation such as Health & Safety and Environmental control
secure and promote Quality Management systems such as ISO 9000
run super efficient Document Handling flows
promote the cost effective maintenance of Business Process Management.

If you are involved in any of these areas - and virtually every business is - we can make life easier and save you a great deal of money.

Manage all your business and compliance requirements...

CALENDAR AND TASK BAR

Use the calendar to help manage your own and other users’ workload.
See at a glance any time-critical actions.
Reschedule audits by dragging and dropping them to a different date.
Use the internal task bar to see the workload of one or more user(s).

REPORTQUEST
(OPTIONAL EXTRA)

Generate customised reports using the range of information in the database.
Use the step by step Query Wizard to select information without requiring any knowledge of the data structure.
Design reports to your exact requirements or…
Produce impressive reports quickly and easily using the Report Wizard - no need to start from scratch.

Document Control

Manage and control ALL your documents and media.
Maintain a ‘behind the scenes’ full and complete audit trail for every document.
Guarantee documents are approved by the right people at the right time.
Distribute all relevant media direct to the mailbox of those who need to read it.
New revisions can only be generated as a result of ‘Change Requests’ being approved by the right people.
‘Check in and Check out’ features allow documents or drawings to be edited by users not connected to the network, maintaining security and control.

Works with your existing applications; simply import documents using the ‘drag and drop’ feature.
Retrieve documents quickly and easily through the use of document attributes, filters and keywords.
Radically curtail or even eliminate the paper trail associated with manual systems.

WebViewer
Let Document Control manage all your documents and media and then automatically publish them to your Intranet site.
Design your own look and feel web pages.
No client install is required. The WebViewer is accessible via your standard browser.
All documents’ security is strictly adhered to; you can only view the documents that you can access in Document Control.
Hypertext linking between controlled documents is fully supported.
Ensure authorised staff only access the most up to date documentation.

Customer Care
Record every issue raised by your customers and ensure a prompt resolution to all complaints.
Automatic workflow guarantees that complaints cannot be forgotten or mislaid.
Automatically maintain a full and complete history of all the details of the issue and every remedial action.
Manage all your customer and contact details.
Encrypted passwords are used for all the critical elements and as an ‘electronic signature’

Nonconformities
Report and analyse all Nonconformities and Health & Safety incidents. Analyse the costs of incidents and actions.

Perform as many actions as required by one or many actionees.

Automatically inform the incident owner if an actionee is late in performing their task.
Retain a thorough and comprehensive history of everything concerned with the Nonconformity or incident.

Encourage staff to identify opportunities for improvement.

Quick Wizard reporting mechanism allows resolved Nonconformities to be easily and rapidly recorded in the system.
Corrective action target completion dates are stored in the calendar and are automatically updated if they change.

Audits
Plan and run audits on line.
Use and re-use templates for audit planning.
Store all items for checking in the module Library so that future audits already have the foundation for a built-in checklist.
Schedule audits so that they run automatically at any time and with any frequency.
See all your audits in a graphical dynamic audit schedule shown as a Gantt chart.
Record audit results in many different ways, allowing the adoption of any terminology in use by your organisation for audit results.

Test and Calibration
Track the testing and usage of all equipment.
Monitor information on manufacturers, suppliers, costs and tests.
Create a complete history of equipment items, jobs and locations.
Provide invaluable feedback on the condition, location and usability of all your equipment.

Training
Register the full training records and requirements of every member of personnel.
See quickly which members of personnel have a specific skill or qualification.
Schedule courses at optimum times and display them in the integrated Workbench calendar.

Quality Workbench offers greater functionality than products costing many times more. And all this founded upon a stable secure and robust system architecture typically only found in expensive enterprise-grade solutions. Looking for a solution?
Consider the questions below when evaluating our competitors!

Quality Workbench Product Comparison Guide

Fully ISO 9000 accredited company wide

Fully TickIT accredited company wide

Secure and intelligent hyper linking

100% document and data security

Uses existing applications for editing of secure documents

Familiar Microsoft Windows look and feel

True client / server application

True WAN capability designed in from the ground up

E-mail notifications link to actual tasks, minimising training

Complete and secure audit trail on actions at each stage until completion

Proven most cost-effective concurrent licensing model

Server-based automatic client installation and upgrades

Does not required Lotus Notes / Domino infrastructure

Does not requires Win Frame / Metairie infrastructure for WAN

Does not require use of its own Word Processor for secure documents